Website Maintenance

Keeping your website up to date with current information is an excellent way to keep your clients and prospects coming back to your site. Additionally, as with anything technology related, sometimes things malfunction. To assist your in keeping your website current and functional, we offer three cost effective choices for website maintenance.

Essential	Intermediate	Advanced
1 hour of maintenance per month (12 hours total) 2 hours of technical support per year 1 free page per year 2 free stock images per year Adding new content to your site Editing, revising, or updating your existing content Updating links, inserting new links Removing or archiving current content Adding New Email Accounts/Email Account Set-Up Hourly rate reduced by $2.00 for additional hours Guaranteed commencement of work within 2 days $2.00 Off standard fee for additional pages	2 hours of maintenance per month (24 hours total) 3 hours of technical support per year 2 free pages per year 4 free stock images per year Adding new content to your site Editing, revising, or updating your existing content Updating links, inserting new links Removing or archiving current content Adding New Email Accounts/Email Account Set-Up Hourly rate reduced by $2.00 for additional hours Guaranteed commencement of work within 2 days $3.00 Off standard fee for additional pages	3 hours of maintenance per month (12 hours total) 5 hours of technical support per year 3 free pages per year 5 free stock images per year Adding new content to your site Editing, revising, or updating your existing content Updating links, inserting new links Removing or archiving current content Adding New Email Accounts/Email Account Set-Up Hourly rate reduced by $4.00 for additional hours Guaranteed commencement of work within 2 days $3.00 Off standard fee for additional pages
$29.95/mo. Order	$49.95/mo. Order	$79.95/mo. Order

Frequently Asked Questions

What happens to unused hours?
All unused hours for any month are carried over to the next month. However, hours cannot be carried over beyond one month.

Can I cancel my contract if I wish?
Yes, we require 30 days written notice. This notice may be faxed or mailed.

How is the maintenance billed?
All work is billed in 30 minute increments.

Can we use hours in advance?
No, hours must be accrued before they can be used.

Terms

Waiting Periods
There is a 90 day waiting period to add additional images and pages. Pages of excessive length will be considered as an additional page(s) and will incur an additional charge at the discretion of the designer.

Exlcusions
This maintenance plan does not cover or discount any fees relating to adding or integrating special effects, e-mail forms, changing or updating sites layout, incorporating add-ons including but not limited to third party quote engines, web conferencing, blogs and etcetera.